The 90-second window
Your happy customers meant to leave you a review.
Almost none of them did. It wasn't your service. It was a 90-second window that closed before they got to their car.
ZapTap is a card with your logo on it that sits where that window opens. The customer holds their phone near it. Your Google review page is already open. No app. No camera. No typing.
- One payment. No subscription.
- Free custom design.
- Free shipping.
- Don't love the design? Free redesign within 30 days.
See it work
Ten seconds. That's the whole product.
No camera. No app. No typing. The phone touches the card and your Google review page is open.
What's actually at stake
It isn't your star rating. It's whether you show up at all.
Most owners watch the rating. 4.2. 4.3. Trying to crack 4.5. But the rating is what people see after they find you.
Businesses with a steady stream of new reviews tend to show up better in local search. So a 4.9 with 40 old reviews can sit below a 4.5 with 400 recent ones, because one is on the map and the other isn't.
Reviews aren't a scoreboard. They're a distribution channel.
- 97%
- of people read reviews before choosing a local businessBrightLocal, 2026 — independent research
- 41%
- read them every single timeBrightLocal, 2026 — independent research
- 93%
- won't consider a business rated under 3 starsWhitespark — independent research
- 6
- review sites the average customer checksBrightLocal, 2026 — independent research
The cards
Cover every place the window opens.
Everything is designed around your logo and colors, free. One payment. Free shipping.
It's bought once, so the question isn't what it costs a month. One extra service call covers the whole system. One extra table covers a card.
The Counter Card
1 custom NFC review card
One card with your logo on it. Keep it by the register or in a tech's pocket. The cheapest way to find out whether your customers tap.
Direct price - no reseller markup
Points to your Google review page. It can also point to your social profile or an internal feedback form for staff and events, and you can change it any time.
The Counter Card, 4-Pack
4 custom NFC review cards
Four of the same card. One by the register, one at the back, one in a pocket, one spare for when a staff member walks off with the first three.
Four cards, three-card price
Points to your Google review page. It can also point to your social profile or an internal feedback form for staff and events, and you can change it any time.
The Front Desk Plate
1 custom NFC counter plate
Sits flat on the counter or front desk and stays there. Nobody has to remember to bring it out.
Direct price - no reseller markup
Points to your Google review page. It can also point to your social profile or an internal feedback form for staff and events, and you can change it any time.
The Tabletop Asker
1 NFC display with stand
Stands up on a table where people are already looking. Best for restaurants, waiting rooms, and anywhere the customer sits down.
Direct price - no reseller markup
Points to your Google review page. It can also point to your social profile or an internal feedback form for staff and events, and you can change it any time.
Bundles
One touchpoint catches one moment. Most businesses have three or four.
The Table Kit
3 cards + 1 tabletop display
The display stands where the customer is already sitting, and the three cards go wherever the display can't: a pocket, the register, the pickup counter.
- •3 custom NFC cards
- •1 tabletop display with stand
Direct price - no reseller markup
Points to your Google review page. It can also point to your social profile or an internal feedback form for staff and events, and you can change it any time.
The Starter Kit
3 cards + 1 counter plate
Covers a single point of sale. One plate that lives on the counter, plus three cards for staff to hand over.
- •3 custom NFC cards
- •1 NFC counter plate
Direct price - no reseller markup
Points to your Google review page. It can also point to your social profile or an internal feedback form for staff and events, and you can change it any time.
The Full Floor System
4 cards + 1 counter plate + 1 tabletop display
Covers every place the window opens: the counter, the tables, and whoever is handing the customer their check or their keys.
- •4 custom NFC cards
- •1 NFC counter plate
- •1 tabletop display with stand
Direct price - no reseller markup
Points to your Google review page. It can also point to your social profile or an internal feedback form for staff and events, and you can change it any time.
Multiple locations, or something we don't list?
More cards than the bundles cover, a different material, one design per location. Tell us what you need and we'll quote it. No minimum order.
If you don't like how it looks
Not happy with the design once it's in your hands? Tell us within 30 days and we'll make you a new one, free.
30-day design guarantee
Wrong color, logo too small, layout not quite right — whatever it is, tell us within 30 days of delivery and we'll redesign it and send a new one, on us. One free redesign per order. You don't need to send the first set back.
Chip replacement, for as long as you own it
If a chip ever stops reading, tell us and we send a new one. No charge, no argument, no warranty window to check. It's the most common complaint about cheap cards, so we took it off the table.
You can also just buy one card for $19.99 and try it for a week before you order for the whole floor. There's no minimum and nothing to cancel.
Why every method failed
Willingness has a shelf life. About ninety seconds.
The moment right after good work is the moment they want to say something. They're still at your counter. Still in the chair. Still looking at the finished job.
Then they pay. They chat. They pick up their keys. They walk out. They get in the car. And it's gone. Not refused, just gone.
You never had a motivation problem. You had a timing problem and a step-count problem.
Every method you've tried either asked after the window closed, or asked inside it and then demanded more steps than ninety seconds can survive. That's a structural failure. It isn't you, it isn't your staff, and it isn't your customers.
Zero-step capture
One step. Hold the phone near the card.
No searching for your business and hoping they pick the right listing. One step, done inside the ninety seconds with room to spare. Three things make that work, and none of them are optional.
Three things that are part of how it works, not features on a list
It has to sit where the moment happens
A card in a drawer does nothing. That's why ZapTap comes as cards for the staff, a plate for the counter, and a stand for the table, so the ask is already there when the window opens. Nobody has to remember anything.
It has to work every single time
A dead chip doesn't just fail, it burns the one moment you had. So every ZapTap ships with a printed backup QR code, a link you can change whenever you want, and free chip replacement for as long as you own it.
It has to look like it belongs to you
A blank plastic card reads as a solicitation. A card with your logo and your colors reads as part of your business, and customers treat it that way. The custom design is included, not a $30 add-on.
Not ready to buy
Send us your logo. We'll design your card and send it back free.
No charge, no commitment, no follow-up calls. Send your logo and what your business is called, and we'll send back an image of your actual card: your colors, your name, your layout. If you like it, you order. If you don't, you keep the file.
It's the fastest way to find out whether "custom design" means what we say it means.
The $8 card question
A card that fails is worse than no card at all.
Fair question. There are cheaper cards. We'd rather tell you exactly what happens with them than pretend they don't exist.
Read the 1-star reviews on those listings and the same handful of complaints come up over and over. They matter more here than they would on most products, because when the chip doesn't read you don't just lose an $8 card. You lose the ninety seconds you were saving it for. The customer is standing there, phone out, and nothing happens. That window doesn't reopen.
The chip stops working after a week or two. You tap and nothing happens.
Free chip replacement for as long as you own it. If it stops reading, we send a new one.
The print peels or the sticker lifts, and after a month it looks like junk on your counter.
Printed and finished properly, not a label stuck on blank plastic.
Blank cards arrive. The seller stops answering messages.
A phone number that reaches a person in Sammamish. On the Eastside we'll bring it to you.
You can't change where the link points, or you can but there's a yearly fee buried in the listing to do it.
Change the destination whenever you want. One payment, no subscription, no fee to reprogram.
It ships from overseas and takes three weeks.
Free shipping, straight from us.
Generic card, no logo, or a logo upcharge at checkout.
Custom design with your logo and colors, included. No minimum order.
Complaints above are the recurring themes in 1-star reviews on low-cost NFC review cards sold on Amazon and Etsy, 2023-2026.
Questions
Straight answers
The honest answer is that it depends on where you put it and whether anyone says a word. A card in a drawer does nothing. A card on the counter that a staff member slides forward while saying "if you've got ten seconds" is a different thing entirely. Put it where the customer is already standing when the work is done, and say one sentence. We're a new company and we're not going to quote you a tap rate we haven't measured.
Before you order
Ask first. You'll get a person, not a form.
Tell us what your business does and we'll tell you which product fits and where to put it. If it's not a fit for you, we'll say that too.
We're in Sammamish. If you're in Bellevue, Redmond, Kirkland or Issaquah, we'll drive over, set it on your counter and tap it with our own phone so you can watch it work before you decide.